Most orders ship within 3 to 4 business days from your order date. We utilize USPS Priority Mail to ship all orders. Orders are delivered with "No Signature Required" and the US Postal Service will leave the package at your doorway. Additionally, UPS Air Service is available and can be selected during the order process.
In the event that an order cannot be shipped complete within 3 to 4 days, we will notify you via email or phone with a status. Occasionally items ordered together may not ship together. If this happens, no additional shipping charges will be incurred by customer.
We ship Internationally. International packages and shipments to Alaska and Hawaii will be sent via Postal Service. Additional Shipping Charges may apply. A Company Representative will email you once your order has been placed to quote actual shipping charges. Typical International Charges are approximately $20-$25 US dollars (this shipping cost reflects an adjustment for the free shipping we offer in Continental US). Your shipments may be subject to duties/taxes to the country to which your order ships. These charges are always the recipient's responsibility.
Returns and Exchanges:
We understand it is sometimes necessary to return a purchase. You may return a purchase for a refund, merchandise credit, or exchange.
It's Simple. Contact us for a Return Authorization Number. EMAIL US (firstname.lastname@example.org)
Returned merchandise must be received within 15 business days of invoice date. Return Authorization Number must be written on outside of the box and merchandise must be returned as not having been worn, altered or washed, and with all tags attached and hangers enclosed. For your safety, we recommend that you insure any returned merchandise. We accept returns via US Mail, UPS, and Fed Ex.
Full refund will be given, less shipping/processing charges. If the item you purchased had free shipping, the shipping/processing cost will be deducted from refund.
We are more than happy to assist you with exchanges. We are available if you have questions regarding sizing, colors, and/or styles. A Shipping/Processing Charge of $7.00 will be charged to ship an exchange on any order.